Refund policy
Returns and Exchanges
Due to the made-to-order nature of our garments, we do not offer refunds for change of mind.
Exchanges
If the size is incorrect, we may offer an exchange if:
- You contact us within 7 days of delivery
- The garment is unworn, unwashed, and in original condition
- Free from perfume, deodorant, makeup, and pet hair
Items that do not meet these conditions may be returned to the customer.
Return Process
To request an exchange or report a fault:
- Email thatsaflash1a@gmail.com
- Include your order number and reason for return
- Wait for return approval before sending your item
Unauthorised returns may not be accepted.
Return shipping costs are the responsibility of the customer.
